Overview

This position is responsible for basic office administrative tasks, including corresponding directly with internal clients and staff, answering phones, filing, data entry, ordering supplies, and providing support as needed.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications:

• Enter the essential functions, duties & responsibilities of position below:

• · Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment.

• · Organize and maintain files and databases in a confidential manner.

• · Manage communication including emails and phone calls.

• · Screen phone calls, redirect calls, and take messages.

• · Schedule appointments, meetings, and reservations as needed.

• · Receive deliveries and sort and distribute incoming mail.

• · Maintain and order office supplies.

• · Receive and review invoices for accuracy.

• · Coordinate staff travel arrangements.

• · Special projects and other duties as assigned.

Preferred Qualifications:

• One (1) year of prior customer service or similar experience preferred

• · High school diploma, GED, or equivalent experience.

Responsibilities:

• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies

• Offer hospitality services to guests and creates a positive first impression

• Anticipate and responds to guest's needs in a friendly and positive helpful manner

• Communicate clearly and professionally

• Enact facility emergency procedures when necessary

• Remain calm, professional, and polite when working with disgruntled guests

• Maintain knowledge of relevant products, policies and procedures

• Direct customer to appropriate department based on their needs

• Work as a team player and actively contribute to the efforts of all other departments

• Attend all required meetings and training sessions

• Provides optimal levels of customer service wherever possible

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

REQNUMBER: 86572

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.