Assistant Director of Case Management

+ + Job Tracking ID: 512690-878840

• Job Location: Harlem, NY

• Job Level: Management

• Level of Education: BA/BS

• • Job Type: Full-Time/Regular

• Date Updated: May 07, 2024

• Years of Experience: Up to 2 Years

• Starting Date: ASAP

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Job Description: Cayuga Centers is hiring immediately for an Assistant Director Of Case Management Earn $71,000 - 73,000 annually Location: New York, New York About Cayuga Centers Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us! At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging. About the Program and Position: Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services. Under the direction of the Director of Case Management, the Assistant Director Case Management will assist in the supervision of case managers working within the Unaccompanied Children Program. This staff will audit the quality of the case management procedures to ensure consistent and high quality services for all youth. How you get to use your skills…

• Coordinate and oversee each minor’s initial intake requirements, assessments, individual service plan, family reunification, and discharge.

• Train, supervise, and manage daily operations up to 12 case managers at a given time

• Responsible for case management services for unaccompanied children; carry a small caseload (as assigned)

• Submit daily Office of Refugee Resettlement (ORR) ORR-required reports. Ensure all services provided to each minor are properly documented in each case file and UC Portal

• Respond to client emergencies within or outside work hours

• Provide weekly supervision to each case manager

• Participate in weekly staffing meetings with clinicians, case managers, case coordinator, and other ORR staff

Schedule:

• Monday - Friday, 9:00am - 5:00pm

• Must be flexible to meet program needs

• Evenings and weekends may be required

• Exempt position

Experience and Skills:

• Master’s degree in relevant behavioral/social sciences field preferred

• Bachelor’s degree in social work, counseling, education or other human services profession required

• NYC ACS or private agency child welfare experience required

• Familiarity with OCFS, OPWDD, OMH, the ORR Network, and other relevant municipal and state agencies

• Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications

• Experience with G-Suite is a plus

• Flexibility to work when families are available to meet

• Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children

• NYS Driver’s License preferred

• Ability to travel to other agency locations

• Bilingual preferred - English/Spanish, English/Creole, English/French, English/Portuguese

Physical Requirements:

• Computer work requires sitting at a desk for long periods of time

• Time on your feet for up to several hours a day

• Ability to commute via public transportation for lengthy periods of time (i.e. train, plane, car)

• Walk up/down stairs

• Ability to travel to various required locations

Benefits

• 160 Vacation Hours

• 10 Holidays, 3 Personal Days, Medical Appointment Time

• Medical, dental, and vision insurance

• Pet and Legal insurance

• Employee Assistance Program

• FSA, Transit, and Parking savings accounts

• Supplemental life insurance, critical illness, enhanced short-term disability benefits

• 401(k) match up to 6%

• Corporate Discounts Program

• Sick Leave Pool

• Identity Protection

As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

In accordance with federal, state & local laws, we maintain a drug-free workplace and perform pre-employment drug testing.