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UnitedHealth Group RN, Supervisor in Highland, California

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

It is time to take your career to the next level. As a Registered Nurse Supervisor at Optum, you will be responsible for providing direct supervision of teammates and management of daily departmental operations and functions under the direction of a clinician in a given patient care area as well as providing direct patient care daily. You will be responsible for performing operational duties as required under the direction of the site administrator or designee.

Primary Responsibilities:

  • Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer

  • Closely monitors patient safety at all times, i.e., does not leave the patient on an exam table unattended and participates in Optum fall prevention program

  • Supervises clinical operations of a given patient care area

  • Assists Site Administrator in ensuring compliance in licensing, certification, and competencies

  • Evaluates nursing competencies and decisions according to current nursing practices

  • Functions as a resource and serves as a liaison between administration, clinicians, staff, and other departments

  • Verifies that the informed consents for procedures have been signed, dated, and witnessed

  • Assists with Quality Metrics, Comprehensive Health Assessment Programs (CHAPS), formally HCC research, telephone call procedures, and patient follow-up procedures

  • Conducts pre and post-operative teaching for the patient, considering all psychological, physiological, and religious aspects

  • Works with a clinician to prepare, monitor and discharge patients after a procedure

  • Frequently monitors overdue orders and follows an approved process to address the orders

  • Assists with the Meaningful Use (MU) initiative by encouraging patients to sign up for Follow My Health (FMH), obtaining patients' email addresses, updating smoking status, and other initiatives

  • Assists clinicians with medication reconciliation per guidelines

  • Uses approved standing orders to perform, order tests, and update referrals

  • Assists with entering referrals in electronic health records EHR for a clinician to authorize

  • Enters medical billing charges for services rendered in EHR

  • Participates in verifying medications and vaccine doses for non-licensed teammates

  • Provides direct patient care

  • Mentors and trains teammates in collaboration with the Site Administrator, lead clinician, and people services department

  • Assists clinician and licensed nursing teammates in responding to patient emergencies as per Emergency Response Protocols

  • Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree from a 4-year college and/or equivalent experience

  • Graduate from an accredited school of Nursing

  • Active, unrestricted California RN license

  • Basic Life Support (BLS) for healthcare providers from the America Heart Association

  • 3+ years of clinical experience

Preferred Qualifications:

  • Advanced cardiac life support (ACLS)certification

  • Pediatric advanced life support (PALS) certification

  • 1+ years of supervisory or management experience

  • Ambulatory care experience

California Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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