Job Information
CompuCom Level 2 Technical Support in Hillsboro, Oregon
Take your career to the next level with e X cell . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.
Our client has a brand new opportunity for a qualified Level 2 Technical Support to join their team onsite in Hillsboro, OR.
Duties and Responsibilities:
Performing interdepartmental deliveries using company van
Picking up surplus equipment from users
Preparing old equipment for redisposition and e-waste handling
Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment
Ensuring all client inventory assets are stored and distributed in a clean and professional manner
Opportunities to train to move into a more technical role
Frequent interaction with clients in person and via phone, email, and IM
Update the client ticketing system and database
Assist with asset inventory audits
Required to cross train for other positions within the team to provide backfill coverage and participate in quarterly rotation of duties
Required to wear a plain black collared shirt daily to identify as a support technician
Will be challenged with additional responsibilities, assigned periodically aimed to help meet our client's needs and provide continuous hands-on training and experience
Skills and Qualifications:
Minimum 1+ years of technical experience desired
Must be able to lift up to 35 lbs. solo
Must have valid DL to drive company van
Steel toed shoes are required for safety areas
May be required to walk / sit / stand / crawl / kneel for extended periods
Must have excellent customer service skills and excellent written / verbal communication skills
Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily)
Technical certifications a plus
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
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