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Kaiser Permanente Navigator, Cancer Care in Hyattsville, Maryland

Job Summary:

The Cancer Care Navigator will oversee and coordinate all aspects of the integrated health care model for the KP multi-regional cancer clinics. The Nurse Navigator serves as a single point of contact for referring physicians, patients and caregivers to provide resources and assistance with accessing clinical and supportive care services. The Nurse Navigator will achieve positive patient outcomes in collaboration with the multi-disciplinary specialty teams to ensure effective integration of the care continuum from diagnosis through survivorship.

Essential Responsibilities:

  • Assists patients in understanding their diagnosis, treatment options and resources available, including educating patients, coordinating appointments, tracking completion of plan of care through survivorship, in person support and assessment of care needs and distress related to cancer diagnosis. Initiating the Oncology history and treatment summary and Survivorship care plan.

  • Serves as an essential link between patients and all other care providers in coordination of care. The Navigator facilitates changes in the plan of care and brokering necessary services. Service settings may include Medical Centers, Home and Administrative Building. The care is assessed and conducted by phone and in person.

  • Facilitate appointments for consultation, supportive services and routine surveillance within established service standards.

  • Coordinate and standardize patient education tools across the cancer care service lines.

  • Practices within ethical guidelines using established policies and procedures for guidance. Abide by HIPPA guidelines to maintain confidentiality of patient records, information and departmental activities involving patients.

  • Coordinate weekly multidisciplinary meetings to discuss cases. Activities to include member outreach, case preparation and presentation, multidisciplinary provider conference and clinic session coordination.

  • Ensure direct access to health care services for cancer problems for all KPMAS members.

  • Consults an collaborates with the multidisciplinary team to facilitate a positive care experience for KP members.

  • Provides direct support during clinic sessions to include member education, facilitation of surgical scheduling and/or additional testing as directed by the multidisciplinary team.

  • Updates clinical documentation and tracking documents to include multidisciplinary conference minutes, Navigation tracking, Radiant and associated dashboards and patient lists.

  • Provides consultation and education to other KP staff regarding the referral process for member with cancer navigation needs.

  • Builds effective working relationship with MAPMG providers, hospital staff, vendors and all clinical departments. Works cross functionally with other department in striving to meet organizational goals and objectives.

  • Performs other related duties as directed.

Variable working days

Flexible and willing to provide in-person coverage in DCSM/Baltimore

Basic Qualifications:

Experience

  • Minimum two (2) years of direct experience in ambulatory and/or inpatient nursing setting within the last five (5) years.

Education

  • Graduation from an accredited registered nursing program.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire.

  • Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

    OR

  • Compact License: Registered Nurse within 6 months of hire

  • Registered Nurse License (District of Columbia) within 6 months of hire

  • Basic Life Support from American Heart Association

Additional Requirements:

  • Demonstrates clinical nursing and leadership skills.

  • Demonstrates effective interpersonal, communication and problem-solving skills.

  • Willingness to learn computerized information systems.

  • Demonstrates ability to work within teams and within a dynamic work environment.

  • Customer focused.

  • Patient Advocay/Customer focused.

Preferred Qualifications:

  • Minimum one(1) year experience caring for cancer patients, preferably in a navigation capacity.

  • Minimum one (1) year case management experience preferred.

  • Minimum one (1) year of patient navigation.

COMPANY: KAISER

TITLE: Navigator, Cancer Care

LOCATION: Hyattsville, Maryland

REQNUMBER: 1262692

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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