Title : Coordinator, Caregiver Experience

What You’ll Do:

• Onboarding: Design, delivery, and performance measurement.

• Ongoing training and development: Curriculum design, delivery, performance management.

• Reward and recognition program: Development, management, internal champion.

• Team member engagement/experience: Will be the accountable leader designing and driving these results.

• Leader managing recruitment strategy and effectiveness for non-traditional, marginalized talent pools, ensuring inclusive hiring, onboarding practices, spearheading programs like immigration to work and clinical ladder development.

• Supports Manager of Operations and Team Coordinators in execution of standard recruitment.

• Collaborates with Director and Manager of Ops, Marketing and development, team coordinators to develop regional in person events.

• Helps educate HCC, PSSM, PRC, and internal service lines on services as needed.

• Serve as an internal consultant and thought leader reporting directly to the Home Care Service Line Director.

  What You’ll Bring:

• Bachelor's degree in management, healthcare or related field required. Relevant progressive experience resulting in equivalent preparation for the position may be considered.

• Minimum 4 years in a high-volume healthcare environment with at least 2 years supervising staff preferred.

• Prior healthcare and training experience helpful.

• Home care, personal support, and private duty experience strongly preferred.

• Demonstrated results in driving improved engagement, retention strongly preferred.

• High level enthusiasm and drive to build industry leading, innovative strategies to develop/engage caregiver workforce.

  Job Location:

  The majority of work is performed in an office setting (Waterville and Lewiston offices) with occasional travel to other offices. Hybrid work environment (in-office and virtual/remote). Some travel to statewide office locations may be required.

  About Our Company:

  At Andwell, you don’t just work here, you belong.

  Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.