[Job Summary: The P. B. X Operator use the communication process to communicate with the public, hospital staff, and physicians. The P. B. X. Operator must have the ability to deal with the public in a  caring and reassuring manner. The Operator will receive all incoming calls to the hospital and direct these calls to the appropriate area quickly and accurately. Responsible for having full knowledge of executing job responsibilities as directed in the training manual. The P. B. X. Operator will work 72/80 per pay period, in an eight- hour shift with rotation of weekends required. The Operator is responsible for assisting with the orientation, preceptorship, and management of personnel assigned to unit. Must work in a relate in a professional non-defensive manner with peers, physicians, administration, patients, and visitors. Completion of yearly mandatory educations is non-negotiable and will be the responsibility of employee to complete as assigned in HealthStream. Works any assigned duties given by manager or Director without complaint. ]{.underline}