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Sutter Health Medical Records Specialist in Novato, California

Position Overview:

On any given day, Sutter Care at Home (SCAH) touches the lives of thousands of individuals by bringing health care directly to our patient's home - where most people chose to receive their care.

Sutter Care at Home is one of the largest not-for-profit home health care and hospice agencies in Northern California. Founded in 1906, SCAH is committed to compassion and excellence through home health care, hospice, home medical equipment and respiratory care, home infusion therapy, private and geriatric care, Lifeline medical alert services and community flu and wellness programs. Serving more than 150,000 patients in 23 counties each year, Sutter Care at Home clinicians partner with our patients for better health.

Through competitive wages and benefits, flexible schedules, innovative care models, new technologies, and tuition reimbursement - Sutter Care at Home strives to be your "employer of choice."

Sutter Care at Home is the home health care and hospice affiliate of Sutter Health, one of the nation's largest not-for-profit health care systems.

To provide administrative and clerical support in the processing of clinical records documentation.



High School graduate or equivalent required. Appropriate college coursework or vocational/technical training is preferred. An Associate degree in Office Management, Medical Records, Business or a related field is strongly desired.


Minimum of two years experience in an office environment, preferably in a health care organizational setting.

Previous experience in medical records preferred. Previous experience in home care preferred.


A working knowledge of medical and home care terminology is strongly preferred.

Must be knowledgeable in Windows application, Microsoft Word and Microsoft Outlook.

Must have experience with computer data entry.

Must have knowledge of general office practices and procedures including filing, record keeping, photocopying and faxing.

Must have strong written and verbal communication skills for interacting with agency staff, outside vendors, patients, physicians and physicians’ office staff.


Must be able to prioritize workload, work with minimal supervision, organize and complete tasks accurately and in a timely manner.

Ability to maintain harmonious working relationships with internal and external customers.

Must be able to effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor.

Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts.

Must be able to deal with a challenging work environment, time demands, and conflicting priorities.

Maintain a positive and professional image and demonstrate self-directed learning to meet professional development.

At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate.

Organization: Sutter Care at Home

Employee Status: Regular

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: None

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.