Sutter Health Application Analyst 4 - Laboratory System Support in Oakland, California

Position Overview:

Develops and leads integrated solutions for application related technical and business issues. Provides strategic direction on projects and problems. Leads matrixed teams/projects with substantial resource requirements, risk and/or complexity. Performs critical and highly complex system analysis, design, development, documentation, and configuration. Provides standardization direction for the product aligning the application version and workflow with current standards.


Lab Vendor and Clinical Laboratory System experience.

Expertise in use and maintenance of Sunquest Lab System

Experience in consulting with vendors, clients and management.

Experience with Epic EHR

Strong problem and issue resolution experience.

Coordinates, maintains, and update local components of systems used by Sutter Health Laboratory information systems (LIS).

System supported include Sunquest Lab, Point of Care Systems - Telcor, Rapidcomm, Novanet, Alere, etc., and enterprise EMR.

Participates in projects and implementation involving Laboratory service line. Coordinates Laboratories' effort for upgrades and accreditation activities.

Thorough knowledge of Laboratory processes and workflow required.

In-depth experience of healthcare related applications as typically acquired in 9+ years.

Demonstrated technical and business experience.

Demonstrated increasingly responsible professional growth.

Experience in consulting with vendors, clients and management.

Strong problem and issue resolution experience.

Expert at specifying user requirements.

In-depth knowledge of industry standards to support business requirements.

Knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the practicing health care environment.

In-depth knowledge of life cycle of application environments.

Mastery of assigned application(s) and broad understanding of integrated systems.

Thorough understanding of hospital inpatient, clinic outpatient operations, and/or financial software along with understanding the technical environment of product lines for which they are responsible.

Leadership skills.

Ability to be involved in multiple projects at the same time.

Excellent organization skills; ability to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service.

Work closely with health care application users, vendors, and technical professionals.

Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner.

Project management skills.

Strong analytical and critical thinking skills.

Exceptional written, verbal and presentation skills with the ability to communicate complex technical issues in terms clearly understood by technical and non-technical audiences.

Strong skills in word processing, spreadsheet and presentation computer programs, preferably Microsoft.

Able to influence others without direct lines of authority.

Strong collaboration and consulting skills.

Self motivated, self-directed and independent thinking as well as an effective team player.

Ability to take the most highly complex problems, requirements, or strategies; research solutions and take from concept to implementation for desired outcomes.

Organization: Sutter Health Information Services

Employee Status: Regular

Benefits: Yes

Position Status: Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Other

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.