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Day - 08 Hour (United States of America)

Why work for Stanford Medicine | Stanford Health Care (SHC)?

Join one of the Top 10 Hospitals in the Nation! Stanford Health Care is part of the adult health care delivery system of Stanford Medicine by driving training methodologies for case managers, social workers, and support staff.

This is an onsite role.

Benefits begin the first day of the month following employment eligibility.

Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices. And so much more – generous leave & time off, Wellness Program, special programs, educational assistance, and adoption assistance!

This is an onsite Stanford Health Care job.

A Brief Overview

This role ensures the provision of quality patient care by ensuring the clinical competence of Case Managers, Social Workers, Complex Case Managers Support Liaisons, and Utilization/Denials & Appeals. This individual works collaboratively with managers, directors, content experts and educators throughout the organization, to develop, deliver, and evaluate education and training for staff. Responsibilities include developing and implementing orientation, in-services, and continuing education programs, utilizing current evidence – based practices while focusing on the knowledge and skills required to care for patients. Serves as an influential leader, role model, and consultant for clinical and educational practices. This individual will consult with managers and staff regarding patient care issues, staff performance, and participate in setting standards for clinical practice. This clinician will ensure the department is in compliance with accreditation and licensing requirements and maintain oversight with department policies. This position serves as a resource for problem solving, performance improvement, policy implementation and staff issues. Responsibility for the interpretation of data related to social work and case management and delivery of interventions.

Locations

Stanford Health Care (Palo Alto, CA; onsite)

What you will do

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; ensures each role is working at top of license; serves as preceptor, mentor, and resource to less experienced staff.

• Analyzes training needs based on system changes and recommends appropriate training solutions.

• Identifies, plans, develops, implements, coordinates, and evaluates education programs, interacting with staff to ensure needs are met

• Collaborates with other departments, managers, and physicians to continuously improve care coordination and integrates services within the department and the hospital.

• Develops and implements policies that guide and support the provision of services in line with the mission and goals of SHC; ensures that policies and procedures meet both internal and the external regulatory and statutory requirements. Ensures compliance with State Mandated Reporting Policies and Procedures.

• Support the integration of the department's services with the hospital's primary functions by supporting organizational mission, priorities and goals, and by delivering optimal quality health care services.

• Maintains an openness to change and fosters that attitude with peers, staff, physicians, and committee members. Maintains a focus on both the operational details and larger strategic vision in order to effectively move toward completion and positive outcomes.

• Assists Directors in evaluation of processes and procedures that would ensure compliance with regulatory standards.

• Prepares department for accreditation surveys, monitors, and assures compliance with hospital policy and regulatory standards

• Identifies learning needs and education gaps for the Social Work / Case Management department and works collaboratively with managers to implement education.

• Takes accountability for projects and/or other assignments as assigned by the Department Directors and plans, coordinate, and administers activities as appropriate.

Education Qualifications

• Bachelor's degree in relevant field required

• Master's degree in relevant field preferred

Experience Qualifications

• Five (5) years of progressively responsible and directly related work experience Required

Required Knowledge, Skills and Abilities

• Knowledge of principles and best practices of case management, utilization review, social work, care coordination and discharge planning.

• Knowledge of managed care and commercial insurance, Medi-Cal, Medicare, and other third-party reimbursement.

• Knowledge of principles and practices of organization, administration, fiscal and personnel management.

• Ability to ensures staff are compliant with applicable standards and requirements of external professional, regulatory and accrediting agencies/bodies for social work, case management, discharge planning, and continuum of care through policy and procedure development, implementation, and monitoring.

• Ability to develop and retain a multidisciplinary staff within the department. Helps all employees enhance and maximize skills.

• Ability to drive a culture of proactive, integrated, high quality patient care, innovation, transformation, and change within the department

• Demonstrated ability to instruct adult education programs

• Excellent verbal and written communication skills

• Weekends and on-call coverage as determined by the Department Directors

• Strong interpersonal, negotiation, and leadership skills

• Advanced analytical, consulting, and project management skills

• Ability to implement departmental standards and processes via education

Licenses and Certifications

• CA-RN (Registered Nurse) or

• LCSW - Licensed Medical Social Worker - State Licensure required

Physical Demands and Work Conditions

Blood Borne Pathogens

• Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $83.89 - $111.16 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .