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Zebra Technologies Learning Specialist, Senior in Penang, Malaysia

Remote Work: No

Overview:

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

The Learning Specialist Senior drives learning activities that lead to improved quality of service delivered by wider operational teams and improved key metrics of the given organization. Consults with cross function stakeholder groups to assess and analyze learning and training needs, assists in the recommendation process to decision-makers, identifies delivery methods and implements plans accordingly. Aligns, develops and records training content for various roles of the whole organization.

Responsibilities:

  • Consult with cross function stakeholder groups to assess and analyze learning and training needs, assists in the recommendation process to decision-makers, identifies delivery methods and implements plans accordingly.

  • Analyzes organizational structures, responsibilities, reporting relationships and work processes

to make recommendations for creating new programs and offerings to increase organizational

effectiveness.

  • Use learning expertise and the available learning tools to develop innovative materials and experiences along the 70/20/10 spectrum of continuous learning: on-the-job learning, assessment/coaching and traditional learning.

  • Establish centralized and functional learning structure on ZEN for the given organization.

Facilitate, Align, Maintain, and create new programs and offerings for New Employees, People Leaders and other development programs.

  • Communicate with various audiences regarding the learning event details, pre-work assignments, schedule and course changes, reminders about upcoming sessions.

  • Determine metrics and key skill indicators to measure success and sustainability of programs and

processes. Perform knowledge check activities / Evaluate learning and training programs to meet CPS organizational development goals.

  • Cooperate with other teams on new service introduction or other projects from the learning and training perspective.

  • Develop the global and regional processes for the deployment of learning programs.

  • Captures current challenges, desired outcomes, and recommendations.

  • Manage the lifecycle of a learning content.

Qualifications:

Minimum Education: Bachelor’s degree

Minimum Work Experience (years): 3-5 years

Key Skills and Competencies:

  • Excellent knowledge of ZEN and other training tools and techniques

  • Excellent interpersonal skills.

  • Strong organizational and problem-solving abilities.

  • Excellent verbal and written communication skills.

  • Solid analytical skills.

  • Solid knowledge of quality tools and techniques including basic statistics.

  • Very Good knowledge of MS office components and Excel.

  • Solid project management skills.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at HRServiceCenter@zebra.com If you are a victim of identity theft contact your local police department.

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