Sutter Health Patient Service Representative - Satellite Float - Santa Cruz in Santa Cruz, California
The Patient Service Representative, under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.
Greets and arrives patients and others entering the department in a courtesou and professional manner.
Registers new patients and updates existing patient accounts, handling any system red flags as they are encountered in a courteous and professional manner.
Schedules patient appointments.
MINIMUM POSITION REQUIREMENTS
Education, including Licensure/Certification/Registration
High school diploma or equivalent required
Minimum 6 months experience in a customer service position required
Graduate of a medical receptionist training program preferred
Minimum 6 months experience in a medical facility preferred
Organization: Palo Alto Medical Foundation
Employee Status: Regular
Position Status: Non-Exempt
Job Shift: Day/Evening
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: One Weekend a Month
Schedule: Full Time
Hrs Per 2wk Pay Period: 80
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.