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SANTA CRUZ CONSOLIDATED EMERGENCY COMMUNICATIONS CENTER PUBLIC SAFETY DISPATCHER I in Santa Cruz, California

*FOR FULL DETAILS AND TO APPLY ONLINE:https://www.governmentjobs.com/careers/scr911/jobs/4463901/public-safety-dispatcher-i?pagetype=jobOpportunitiesJobs

Class Purpose: Under general supervision, Public Safety Dispatcher I's perform the full range of radio-telephone operational duties in dispatching public safety personnel and equipment. This is the journey level class in the Public Safety Dispatcher series.

**Distinguishing Characteristics: Public Safety Dispatchers receive routine and emergency calls and transmit messages via communications systems consisting of radio, 9-1-1 emergency telephone lines and data terminals which operate on a seven-day, 24-hour basis. Incumbents report to an Operations Supervisor, who is responsible for supervising, directing, assigning, and evaluating the work of dispatch employees on an assigned shift.

Duties and Responsibilities

  • Transmits and receives messages to and from User Agencies via public safety radios, 9-1-1 emergency telephone lines, data terminals, and other communications equipment
  • Monitors and maintains status of assigned public safety personnel and equipment; may initiate actions to ensure adequate area-wide protection.
  • Analyzes situations accurately and takes effective action to help assure field safety.
  • Receives reports of situations which may result in, or have resulted in, various types of emergencies and coordinates the dispatching of emergency vehicles and public safety personnel.
  • Reads and utilizes computer codes, formats and displays.
  • Inquires, interprets, verifies, receives and disseminates information from national, state, and local law enforcement computer networks.
  • Maintains records and prepares reports of calls received and actions taken as necessary.
  • Provides backup to other dispatchers as necessary.
  • NOTE: Must be willing to work day, swing, graveyard and rotating shifts, holidays and weekends.
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