Bridge Services Representative 8 (Lead Worker) Mackinac Bridge

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Bridge Services Representative 8 (Lead Worker) Mackinac Bridge

Salary

$22.39 - $28.08 Hourly

Location

St. Ignace, MI

Job Type

Permanent Full Time

Job Number

5901-24-MBA-24-BSR8-SE

Department

Transportation

Opening Date

05/20/2024

Closing Date

6/2/2024 11:59 PM Eastern

Bargaining Unit

MICHIGAN STATE EMPLOYEES ASSOCIATION (MSEA)

• Description

• Benefits

• Questions

Job Description

Serve as lead worker and participate in the full range of duties in all areas of toll collection, bridge safety assignments and other operational functions. Assign work, enforce policies, and train employees.

The "Salary" listed above is a range that reflects the minimum rate through the maximum rate.

For additional information, please see the links below:

• Position Details (http://MCSC.state.mi.us/AgencyPDFs/PDBRISREPAA01RBSR8MAY2024.pdf)

• All about MDOT

Based on operational needs and within established limits, remote work and alternate work schedule requests for this position may be considered.

For information on benefits, visitwww.mi.gov/employeebenefitsorwww.mi.gov/orsstatedc.

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

Required Education and Experience

Education

Educational level typically acquired through completion of high school.

Bridge Services Representative 8

Two years of experience equivalent to a Bridge Services Representative, including one year equivalent to a Bridge Services Representative 7.

Alternate Education and Experience

Alternate Education and Experience

Bridge Services Representative 8

Completion of at least 15 semester hours (22 term) college credits in accounting, business, finance, mathematics, public administration, or statistics may be substituted for two years of experience as a Bridge Services Representative.

OR

Three years of experience in a customer service position with primary focus on processing financial transactions.

Additional Requirements and Information

Special Requirements, Licenses, and Certifications

Possession of a valid driver's license.

See individual position descriptions for other requirements.

View Current Job Specification (https://www.michigan.gov/documents/mdcs/BridgeServicesRepresentative_735343_7.pdf)

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

Your eligibility for this position is based solely upon the information provided in your application, resume, transcripts, cover letter, and other attachments. Provide accurate dates of employment and extensive detail of your job duties in your application. Responses to the questions below must match what is on your application and are used for screening purposes. Have you read and understand the process for submission and use of your application materials?

• Yes

• No

  02

  BRISREP – Do you possess an educational level typically acquired through completion of high school?

• Yes

• No

  03

  BRISREPA - Do you possess at least 2 years of experience equivalent to a Bridge Services Representative, including one year equivalent to a Bridge Services Representative 7 OR Completion of at least 15 semester hours (22 term) college credits in accounting, business, finance, mathematics, public administration, or statistics may be substituted for two years of experience as a Bridge Services Representative. OR Three years of experience in a customer service position with primary focus on processing financial transactions?

• Yes

• No

  04

  Do you possess a valid driver's license?

• Yes

• No

  05

  Are you a currently a State of Michigan employee or Bridge Safety Representative?

• Yes

• No

  06

  Do you currently work for the Mackinac Bridge Authority?

• Yes

• No

  07

  Do you have previous work experience as a Bridge Safety Representative?

• Yes

• No

  08

  How many years of cash handling experience do you have?

• None

• Less than 1 year

• 1 to 2 years

• 2 to 3 years

• 3 to 4 years

• 4 or more years

  09

  In which type of environment have you obtained your cash handling experience from (check all that apply):

• Retail Environment

• Banking Environment

• Restaurant Environment

• Other

• None

  10

  If you indicated you have cash handling experience, please describe the extent of your experience AND make sure that you document this experience in the experience portion of your application. If none, type N/A.

  11

  This position works a varied schedule that requires you to be available for shift work (all hours), including weekends and holidays. Are you willing and able to meet this requirement?

• Yes

• No

  12

  Select the number of years of customer service experience you possess:

• None

• Less than 1 year

• 1 to 2 years

• 2 to 3 years

• 3 or more years

  13

  If you indicated you have customer service experience, please describe the extent of your experience AND make sure that you document this experience in the experience portion of your application. If none, type N/A.

  14

  This position requires living within a 50 mile radius of the Mackinac Bridge. Are you willing and able to meet this requirement?

• Yes

• No

  15

  In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. Can you, after employment, submit proof of your legal right to work in the United States?

• Yes

• No

  16

  MDOT - Where did you hear about this job? (Check all that apply)

• State of Michigan Website/NEOGOV or Governmentjobs.com

• LinkedIn

• College/University Career Services Office or website

• Twitter

• Facebook

• Indeed

• Career Search Engine (i.e. Monster, Careerbuilder)

• Michigan Works! Agency

• Career Fair

• GovDelivery

• Billboard

• Employee Referral

• Veterans Organization

• Government Jobs

• Diversity Jobs

• recruitics

• ZipRecruiter

• Other

  Required Question

Agency

State of Michigan

Department

Transportation

Address

425 West Ottawa Street

Lansing, Michigan, 48909

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