• Review of private and public bids available on site; familiar with RFP’s

• Supports account managers and owners by performing administrative-related tasks

• Follows existing procedures around how to coordinate with corporate legal and risk regarding contract reviews to ensure efficient processing and client satisfaction

• Ensure that necessary data is input to the proper data repository.

• Responsible for ensuring that all necessary information is collected and approved as part of the contract process.

• Receives instructions around how to work with Sales, Legal, and Finance Departments to develop and administer the company’s contracts.

• Builds trust, transparency, and loyalty with customer contacts; gauges customers’ levels of engagement with UL and directs feedback internally when appropriate

• Connects customer personnel to relevant UL personnel (account managers, Sales Executive/Inside Sales Executives, delivery teams and engineers etc.) when applicable

• Takes ownership of a variety of product, investment, and technical issues and ensure complete resolution from the customer’s perspective

• Collaborates with internal resources until an issue is resolved and communicated to customer

• Provides input to account manager, Sales Executive/Inside Sales Executives, (where appropriate) about deep understanding of customer needs, where applicable

• University Degree or equivalent. Experience in dealing with clients (mainly internal) and ability to respond appropriately to their needs.

• Familiarity with contract regulations/processes, RFP’s

• Working knowledge of Microsoft Excel, Data Analytics, CRM, and Financial Systems.

• Strong attention to detail and ability to follow up on a variety of on-going projects simultaneously.

• Demonstrates ability to think analytically and work independently. Multi-Tasking and Organizational skills are key.

• Strong communication/relationship building skills.

• Customer focused with a professional presentation in both written and oral communication.

• Ability to collaborate with others; work in a team environment.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.